Shipping Information

At Crystawood, we take great care to ensure your handcrafted pieces arrive safely and on time. We understand the importance of delivering not just furniture, but an experience that matches the quality and craftsmanship of our work.

All orders are shipped after our production process, which takes approximately 30–40 days to ensure your custom piece is crafted to perfection. Once your order is ready, shipping times are as follows:

  • Hong Kong: 7 days
  • Macau: 7 days
  • Taiwan: 14 days
  • Singapore: 21 days
  • United States: 45–55 days (shipping available to the 48 contiguous states only).


We currently ship to select locations, but we’re committed to expanding our reach. If your location isn’t listed, let us know—we’ll do our best to accommodate your request in the future!

  • Hong Kong: Home Delivery
  • Macau: Home Delivery
  • Taiwan: Home Delivery
  • Singapore: Home Delivery
  • United States: Curbside Freight Delivery


For Home Delivery of extra-large items, please consider potential building limitations such as narrow hallways, staircases, or elevator access. If you anticipate any delivery challenges, we recommend contacting us in advance to discuss alternative arrangements. Our team is happy to assist you in finding the best solution!

Sitewide Free Shipping: Enjoy free shipping on all orders, no matter the destination.

And there are no extra fees! The price you see includes everything—import taxes, delivery costs, and handling fees. What you see is exactly what you pay—no hidden charges or surprises!

You’ll get to see the table at three stages:

  1. When we confirm your wood placement order: You’ll receive a preview or confirmation.
  2. Before it’s dispatched to your home: We’ll share a final look to ensure everything is perfect.
  3. Once your order is shipped: You’ll receive tracking details to monitor your delivery in real time.

We keep you updated every step of the way—ensuring transparency and peace of mind!

We’ve got you covered! Every order is fully insured by us.

  • No additional costs—shipping insurance is included in your purchase.
  • Your items are protected from start to finish, ensuring safe delivery to your doorstep.

Rest easy knowing we handle everything for you!

Every table is made to order, and we are committed to ensuring you love the design. We offer a 100% refund if you’re unhappy with the wood selection or placement during the design phase. However, once you confirm the order, the table is crafted specifically for you, so we don’t offer returns after production begins.